Frequently Asked Questions

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Frequently Asked Questions

why the sky's the limit when using CPQ.

What is clipping path?

A?clipping path is a closed vector path or shape. It is used to cut out a 2D image in image editing software. Everything inside the?path?is included after?clipping path?is applied and anything outside the?path?is moved out from the output. It is also known as deep etch.

What should I do if I am a new client?

You have to register first of all. Then you have to login with your username and password.You will see an uploading option. You have to upload your images and wait for a quotation. We will response you as soon as we can.

What should I do if I am a regular client?

If you are our regular client, you do not have to register again. You can simply login and place you order directly.

How do I get the quotation and when will you reply?

It is really easy to get quoted by the order you want to place. Just use the free trial form, fill it up and send your pictures with the instruction. We will reply you instantly.

What type of files do you prefer to work on?

We receive the following format to be used on image editing - JPEG, JPG, PSD, TIF, PNG, TIFF, DMG, GIF, RAW.

What type of images will you deliver to me?

We can send you the images in any format you want.

How are my images protected? Can you guarantee it?

Yes, of course! We can give you a 100% guarantee that your picture will not be shared with anyone or anywhere.

Do you repair old photos?

Yes, we do repair old photos with Photoshop and tools.

Is your FTP is secure and protected?

Yes of course. You can totally stay at ease about that topic. Our FTP is personalized, highly secured and it is only shared between our staffs and our customers.

What is the payment system?

You can pay us through credit card or debit card.

Can I get a free trial?

Yes! We have a trial system which is free and it is available for 30 days. You can check our works before placing an order by taking that free trial.

What are the requirements of getting an order?

You have to provide your name, email address, phone number and agree with our terms and conditions.

How do I place an order?

You can email us or send us your order through the FTP.

How do I receive thecompleted work?

Once the work is done, we will email you or call you. Now we are also using dropbox, google drive and we also have a FTP link where you can receive all the images.

How long does it take to complete an order for you?

Normally it takes 24 hours to complete it but if you have more than a hundred images, it may take more than that.

Do you have a weekly or monthly payment system?

Yes, we provide weekly or monthly payment service. We have so many customers that are using this service. So you can also join in.

Can you ensure the quality of your work?

Our experts provide you with the best service to keep up your expectation and maintain the picture quality. They can simply provide the best picture quality you need.

What if I am not satisfied with your work?

You can place your order again and we will provide our best to you without any cost.

How do youset prices for your clients?

We provide our price settings according to the order we get. It simply depends on the number of images and how many details we need to work on.

What is the maximum limit of a file size?

Though we don?t have a limit for uploading images. But we do have a limit for each file size. The maximum limit is 5 MB for each file. If your images are more than 5 MB, then you have to use the FTP.

How many images can I send at a time?

That is not a problem at all. You can send as many as you want to send. We do not have any limit.

What is your turnaround time?

It depends on the order you are placing. If you are placing an order for more than a hundred images it will take more than 24 hours otherwise you will get it within 24 hours.

How do I register in your website?

You have to fill in the form and send your pictures to us according to the instructions.

How do you decide image complexity for pricing?

We set the price according to the working time and how much work the experts have to do.

What is your working time?

We work 7 days a week, work 24 hours a day. Sunday is our day off. But our customer service stays always active.

What is the payment procedure?

You do not need to pay us before the work is complete. You can pay us after you have received your images.

How do you assure the best quality and low cost service?

We are always ready to provide the best quality service and cost a little price for our beloved customers. We have all sort of capabilities that are needed to satisfy our customers.

Can I email my order?

Yes, you can email us your order. You will be provided our email address in the form that you have to fill up in order to placing an order.

What services do you provide?

We provide all kind of image editing services. Like ? deep etching, background removal, shadow effects, neck joints, photo refurbishing, image repairing, e-commerce and all kind of Photoshop editing.

Do you take advance payment?

Yes, we take advance payments. You can pay us with your credit card.

Will my images be used for any commercial purposes?

Absolutely no. We don?t disclose or share our clients? images for any other purposes. We can sign a NDA paper for it.

Do you have the latest equipment to do the work?

Yes. We have all the latest equipment to provide our customers the best service from we can.

Is there any professionals in your team?

Of course. We have at least 70+ professionals and all of them are quite experienced in Photoshop, deep etching, pen tool, background removal and so many other fields of editing.

Do you have any outlets?

No, we are completely an online based outsourcing website. We do not have any outlets.

Do you have any rating or review system?

Yes, we do have both rating and reviewing system in our website. You can rate our work and leave a comment on how your experiencewas with us.

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Free Trial! Try us 3 images to check our quality.

CPQ is the world's leading image editing service provider trusted by over 20,000+ professional photographers, digital agencies, eCommerce & online retailers etc, Now your turn.

How it works?

Quick Uploading

First Request a quote/upload for the images you need editing.

Professional Editing

Review your quote in 30 minutes or less and our team edits your images

Timely Delivery

Get your images as little as 6 hours.

Make Happy

Use edited images to sell lots of products and make your client happy!